Locked Out at Night? Stay Calm, Stay Safe
What to do when you're locked out after dark, and how to stay safe while waiting for help.
Emergency Response Available Now
Locked Out? We're On Our Way.
Being locked out is stressful. Standing outside your own home, wondering what to do next, thinking about the cost, the damage, the wait. We understand. That's why we stay calm when you can't, arrive prepared for any situation, and handle everything so you don't have to worry — efficiently, professionally, and with the respect your home deserves. Not just any locksmith — the emergency locksmith who treats your home like their own.
from £89 No Call-Out Fee
487+ Lockouts Resolved
5★ Google Rating
~30 Min Response Time
7 Days Available
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DBS Checked
Fully Insured
8am - Midnight
Card & Cash
Insurance Docs
Warranty
Non-destructive entry in most situations. See how it works ↓
Common Situations
When You Need Us Most
Being locked out is stressful and often happens at the worst time. You don't just need any locksmith near you — you need someone who understands what you're going through.
Emergency Lockout - Any Time
Whether it's 8am or midnight, your emergency locksmith will be there — not a call centre, not a subcontractor. Us. No waiting until morning, no leaving you stranded. Our mobile locksmiths cover the local area with priority response for genuine emergencies. Call and we'll give you an honest ETA.
Locked Out at Night
Came home late and can't get in? Need an urgent locksmith out of hours? We operate until midnight every day, including weekends. No need to call an unreliable 24hr service that subcontracts to whoever's available.
Keys Lost or Stolen
When keys go missing, your security is compromised. Whether you're locked out of your house with no key, locked out of your flat, or apartment — our lockout service gets you back inside safely. We can discuss lock changes or rekeying to restore your peace of mind. Don't leave your home vulnerable overnight.
Door Slammed Shut
Keys inside, door locked. It happens to everyone - a gust of wind, a moment of distraction. We'll have you back inside quickly without damaging your door or lock.
Lock Jammed or Broken
Key stuck in the lock? Key stuck in the door? Door lock is stuck? Key won't turn? Before you force it and cause more damage, call us. We diagnose the issue on site and can often repair rather than replace, saving you money.
Broken Key in Lock
Key snapped in the lock? Broken key stuck in your door? Don't try to dig it out with tools — you'll likely push it further. We have specialist extractors to remove the broken piece and can cut you new keys on the spot.
Child or Pet Inside
This is our absolute priority call. If a child, elderly person, or pet is locked inside, tell us immediately. We'll prioritise your job and get there as fast as safely possible.
Smart Lock Problems
App not working? Battery dead? Keypad unresponsive? We're trained on Yale, Samsung, Nuki, and other smart locks. We can often restore access without replacing the entire unit.
Why Choose Us
Not All Locksmiths Are Equal
There are horror stories out there. Here's why Trulox is different.
| What You Get | Trulox | Average Locksmith | DIY Attempt |
|---|---|---|---|
| DBS Background Checked | ? | — | |
| Upfront Transparent Pricing | — | ||
| Non-Destructive Entry Focus | ? | ||
| Fully Insured Work | ? | ||
| Warranty on Work | |||
| Insurance Documentation | ? | ||
| No Risk of More Damage | ? |
Our Process
How We Get You Back In
Simple, professional, transparent. Here's exactly what happens when you call.
Tell Us What Happened
Describe your situation briefly. We'll ask about the type of lock, door, and your location. We give you an honest ETA and a clear price quote before dispatching. No surprises, no hidden call-out fees.
~2 minutesExpert En Route
Our mobile locksmith heads directly to your location. We carry all the tools and equipment needed in our van. You'll receive updates if anything changes with our ETA.
30-60 min typicalQuick Assessment, Clear Quote
We inspect your lock and door to determine the best entry method. If the price needs to change from the phone quote (rare), we explain why and get your approval first. We may ask for proof of residency for your protection.
~5 minutesBack Inside, Problem Solved
Using our specialist techniques, we gain entry with minimal intervention. Your door and lock remain intact in most cases. We check everything is working properly before we leave and take payment only when you're satisfied.
5-20 min work Our Methods
How We Get You In (Without Damage)
Professional techniques that protect your property. We always try non-destructive methods first.
Lock Picking
Skilled manipulation of the lock mechanism using specialist tools. Leaves no trace and your existing key continues to work. The preferred method for most standard cylinder locks.
Bypass Methods
Techniques that work around the lock mechanism entirely, often using the door furniture or frame gaps. Particularly effective on certain uPVC and Yale-style locks.
Cylinder Removal
When picking isn't possible, we may remove the cylinder (the barrel the key goes into). The cylinder is replaced with a new one, and your door and frame remain undamaged. New keys come with the replacement cylinder.
Multipoint Access
uPVC and composite doors with multipoint locks require specialist knowledge. We understand how these complex systems work and can access them without drilling or breaking.
Key Extraction
Broken keys stuck in the lock are carefully removed using specialist extraction tools. The lock mechanism is preserved, so your existing spare key will still work perfectly.
Latch Manipulation
Using specialised tools to work the door latch through the frame gap. A quick, non-invasive method that works well on many standard residential doors.
Full Service
What's Included in Your Service
One call, everything handled. No unexpected extras.
Professional Assessment
Full inspection of your lock and door before we start. We'll explain exactly what we'll do and confirm pricing.
Non-Destructive Entry
Wherever possible, we use techniques that leave your door and lock intact. Your existing keys will continue to work.
Lock Function Check
After entry, we test the lock thoroughly to ensure it's working correctly. If we spot any issues, we'll let you know.
Security Advice
Honest recommendations about your locks. If they're vulnerable to snapping or bumping, we'll explain your upgrade options (no pressure).
Cylinder Replacement
If the cylinder needs replacing during entry, we fit a quality replacement on the spot. You get working keys immediately—no waiting for parts.
Work Warranty
All parts and labour come with a warranty. If there's ever an issue with work we've completed, we'll make it right.
What Our Customers Say
Real experiences from real people we've helped.
"Locked out at 10pm with my phone nearly dead. Called Trulox and they arrived within 40 minutes, got me in without any damage. Professional, calm, and reasonably priced. Highly recommend."
Verified customer
"My key snapped in the lock on a Sunday evening. Expected to wait ages but they were here in under an hour. Fixed the lock without any damage. Brilliant service."
Verified customer
"After my handbag was stolen, I was worried about security. Trulox came out same day, changed all my locks, and gave me great advice about upgrading security. Very thorough."
Verified customer
Common Questions About Lockouts
Answers to what you're probably wondering right now.
Will you damage my door or lock to get me in?
Non-Destructive Methods
We always prioritise non-destructive entry techniques. Our trained locksmiths use specialist lock-picking and bypass methods to preserve your lock and door frame. In the rare cases where this is not possible, we discuss all options with you before proceeding.
How do I know I can trust you at my property?
Verified & Vetted
Every Trulox locksmith is DBS-checked (enhanced criminal record check), fully insured, and trained to a professional standard. We carry identification and are happy to verify our credentials before starting work.
What if my key snapped inside the lock?
Key Extraction
Broken keys stuck in locks are one of our most common callouts. We use specialist extraction tools to remove the broken piece without damaging the mechanism. In most cases, your lock will continue to work normally afterwards.
Do I need to prove I live at the property?
Security Protocol
For your protection and ours, we may ask for proof of residency such as a utility bill, driving licence, or council tax document. This ensures we only help rightful occupants and protects you from unauthorised access.
What happens if the lock cannot be picked?
Honest Assessment
Some high-security locks are designed to resist picking. If non-destructive entry is not possible, we will explain why and discuss alternatives with you before taking any action. You always have the final decision.
Can you help if I have a uPVC or composite door?
Specialist Knowledge
Yes. uPVC and composite doors with multipoint locking systems require specialist knowledge. We understand how these mechanisms work and can access them without drilling or causing damage in most situations.
Will my existing keys still work after you get me in?
Preserving Your Lock
In most cases, yes. Our non-destructive techniques are designed to leave your lock functioning normally. If we need to replace a cylinder, we provide new keys that work immediately.
What should I do while waiting for the locksmith?
Practical Advice
Stay safe and visible. If you are outside at night, wait near a well-lit area or with a neighbour. Have identification ready if possible. Do not attempt to force the door yourself as this can cause expensive damage.
Do you provide a warranty on your work?
Quality Guarantee
Yes. All parts and labour come with a warranty. If there is ever an issue with work we have completed, we return to make it right at no additional cost.
Can you advise on preventing future lockouts?
Security Advice
Absolutely. After resolving your lockout, we can discuss practical steps like spare key arrangements, lock maintenance, and whether your current locks offer adequate security for your property.
Our Guarantee
The Trulox Promise
Four commitments we make to every customer, every time.
We Show Up
Being locked out is stressful enough. The last thing you need is uncertainty. When we say we're on our way, we mean it. You'll know exactly when to expect us.
Honest Quotes
We know the fear of unexpected costs. That's why you'll know the exact price before we begin. No surprises, no awkward conversations, just transparency.
Your Home, Our Care
Your property isn't just a building — it's where you feel safe. We protect it as if it were our own. Non-destructive entry is always our first choice.
We Make It Right
If something isn't perfect, we come back. No excuses, no extra charge. Your peace of mind matters more than any single job.
Expert Advice
Related Reading
Helpful guides for lockout situations and prevention.
Key Snapped in Lock? Here's What to Do
Step-by-step guide for when your key breaks inside the lock mechanism.
Child or Pet Locked Inside? Priority Response
Emergency guidance for when a child or pet is locked inside your home or car.
Lock Frozen in Winter? Safe Thawing Methods
How to safely thaw a frozen lock without causing damage to the mechanism.