What to Do After a Break-In
Step-by-step guide for the aftermath.
Emergency Service Available Now
Secure Now. Replace Tomorrow.
When a door or window is damaged and can't be secured, you can't wait for morning. We make emergency boarding a priority—keeping your property protected until proper repairs can be made.
from £149 No Call-Out Fee
Same Day
7 Days Available
Insurance Documentation
Quality Materials
£2M Public Liability
DBS-Checked Engineers
12-Month Workmanship Warranty (terms apply)
Emergency-Ready
Commercial Too
Emergency property protection. See situations we handle ↓
Emergency Situations
When You Need Immediate Boarding
Unsecured property can't wait. We make it our priority to get your home or business secure.
-
Break-In Damage?
Forced entry leaves your property exposed to anyone passing by. We make securing openings our priority, document the damage for insurance, and give you back your sense of safety.
-
Smashed Window?
Vandalism, accident, or attempted entry—a broken window is an open invitation. We board up quickly to keep intruders out and weather out until your glazier can attend.
-
Door Kicked In?
Damaged frame, split door panel, broken lock—whatever the damage, you can't leave it open. We secure what's still usable or fit temporary measures until a proper replacement arrives.
-
Commercial Break-In?
Your business can't operate or be left with an unsecured opening. We board professionally so you can continue trading while arranging permanent repairs. Full documentation for insurance.
-
Vehicle Impact?
Car through your front window, wall, or door. Amid the chaos of dealing with police and vehicle recovery, we quietly secure the opening so there's one less problem to manage.
-
Storm Damage?
High winds, flying debris, falling branches—weather can damage windows and doors unexpectedly. Emergency boarding keeps the elements out until repairs can be scheduled.
-
Fire Damage?
After fire services leave, your property still needs securing. Damaged windows and doors need boarding—both for security and to comply with insurance requirements.
-
Police Request?
Properties sometimes need boarding after police activity—warrants, investigations, welfare checks. We work professionally, document properly, and treat all situations with discretion.
-
Attempted Break-In — Damage But No Entry?
Splintered frame, chipped strike plate, scratched cylinder — they tried, they didn't get in, but the door isn't safe to leave overnight. We board the weak point, document the damage for your insurer, and book the proper repair for daylight.
Why Choose Us
When Hours Matter
Emergency boarding needs speed and reliability. That's what we provide.
| What You Need | Trulox | General Handyman | DIY |
|---|---|---|---|
| Emergency Calls Prioritised | ? | ||
| Same-Day Response | |||
| Proper Materials & Tools | ? | ||
| Insurance Documentation | |||
| Weatherproof Installation | ? | ||
| Follow-Up Repairs Available | ? | ||
| Professional Appearance | ? |
Our Process
How Emergency Boarding Works
Prompt, professional, documented. We get your property secured.
-
Call Us Now
Tell us what's happened and what needs boarding. We'll give you an estimated arrival time and confirm pricing before we leave. The price we agree is the price you pay.
~2 minutes -
We Arrive
We make emergency boarding a priority. Our van carries boarding materials for most situations—we come ready to work, not to assess and return later.
ETA confirmed by phone -
Security Assessment
Quick assessment of the damage. We photograph for your insurance claim, check for any additional vulnerabilities, and confirm the boarding approach with you.
~5 minutes -
Professional Boarding
Proper boarding with quality materials. Cut to fit, securely fixed, sealed against weather. We work quickly but properly—your property will be secure when we leave.
20-60 minutes -
Documentation & Next Steps
Full invoice and photos for insurance. Advice on next steps—whether that's door replacement we can do, or glazing we can recommend. We're here for the follow-up too.
Property secured
What We Board
Openings We Secure
Any opening that needs boarding—we come prepared to handle it.
Doors (Front, Rear, Side)
Damaged doors need securing. Whether the door itself is broken, the frame is damaged, or both—we board the opening properly until replacement can be arranged.
Windows (All Sizes)
From small casement windows to large picture windows. We cut boarding to fit, secure it properly, and seal around the edges to keep weather out.
Frames (Damaged/Missing)
When the frame itself is damaged or missing, we board from the brickwork. The opening gets secured regardless of how much original structure remains.
Shopfronts
Commercial glazing needs professional boarding. We work around your business needs—securing the opening while allowing access if possible, or complete boarding if required.
Patio Doors
Large sliding or bi-fold patio doors need substantial boarding. We carry larger sheets specifically for these situations—your garden access isn't left open.
Glass Panels
Side panels, fanlights, glazed door panels—any glass that's broken can be boarded. We address all vulnerabilities, not just the obvious main opening.
What's Included
Complete Emergency Service
Professional boarding with proper follow-through.
-
Emergency-Ready
Boarding is an emergency—we treat it as such. We make emergency boarding a priority and confirm an ETA before we set off.
-
Quality Materials
Proper exterior-grade plywood with appropriate fixings. Strong enough to resist entry attempts, weatherproof enough to protect.
-
Neat Installation
Cut to fit, properly secured, edges sealed. We work neatly even in emergencies—you don't want rough boarding on your property.
-
Insurance Documentation
Photographs of damage, detailed invoice, evidence of work completed. Everything your insurer needs to process your claim.
-
Removal Service
When permanent repairs are ready, we return to remove the boarding. Coordinated with your glazier or door company if needed.
-
Repair Coordination
We fit replacement doors and locks. For glazing, we recommend trusted local contacts. The whole process can be smooth.
Real reviews · from our Google profile
When It Mattered Most
Real emergencies, professional response.
We had a break-in last month and I was a complete mess afterwards. Trulox came out same day to board up and change all the locks. What I appreciated most was they didn't rush me - took time to explain what they were fitting and why. Made me feel safe in my own home again which sounds dramatic but it's true. Would definitely recommend to anyone in a similar situation, they really do care.
Danny was very helpful and explained everything that he suggested needed doing to effect my door lock repair. Where there were choices for me to make, he explained in detail the benefits of each lock. He told me the cost of each solution and left it for me to decide. I am really happy with the finished work. Thank you.
I had George from Trulox, come and fix the lock on my door. He came out the same day and was friendly, professional and conscientious. I was very happy with the job he did and would highly recommend.
Common Questions About Boarding Up
What you need to know in an emergency.
How quickly can you get here for boarding?
Response
We make emergency boarding a priority and confirm an ETA before we set off. Response times vary based on location and time of day, but boarding up takes priority in our schedule—you can't wait with an unsecured property.
What materials do you use for boarding up?
Materials
We use exterior-grade plywood, properly secured with appropriate fixings. The boarding is sturdy enough to resist attempted entry and weatherproof enough to protect the opening until repairs are completed.
Will the boards keep the property weatherproof?
Weather
Yes. We seal around the boarding to prevent water ingress and drafts. The property will be protected from rain and weather until glazing or door replacement can be arranged.
Can you provide documentation for insurance?
Insurance
Absolutely. We provide detailed invoices showing the work completed, photographs of the damage before boarding, and any other documentation your insurer requires. Most claims need evidence of making the property secure.
Do you remove the boards when repairs are done?
Removal
Yes. We can return to remove boards when your glazier or door company is ready to complete permanent repairs. This is usually a separate visit and charge, but we can coordinate to make it seamless.
Can you board commercial as well as residential?
Commercial
Yes. We board up shops, offices, industrial units, and residential properties. Commercial boarding often needs to allow business to continue—we work with you to find practical solutions.
What are your boarding availability hours?
Availability
Break-ins and emergencies don't keep office hours. We are open late daily, until midnight. Call us during opening hours and we'll confirm the quickest available response.
What if the door frame is damaged too?
Damage
We work with what's there. If the frame is intact enough to secure boarding, we do that. If it's too damaged, we can board the entire opening from the brickwork. The goal is security until proper repairs.
Can you arrange follow-up repairs?
Repairs
We can fit replacement doors and locks ourselves. For glazing, we can recommend trusted local glaziers who we work with regularly. We'll help coordinate so the process is smooth.
How much does emergency boarding cost?
Pricing
Costs depend on the size and number of openings, materials needed, and time of call. We provide a clear price before starting. Emergency work costs more than scheduled work, but we're fair about it.
Our Commitment
Emergency Service You Can Rely On
When you're dealing with a crisis, we deliver professional help without adding stress.
Emergency-Ready
Unsecured property can't wait—we understand the urgency and prioritise emergency calls accordingly.
Secure Boarding
Proper materials, proper fixing, proper sealing. Your property will be secure against entry and protected from weather when we're done.
Full Documentation
Photos, invoices, work records—everything your insurance needs. We document properly because we know you'll need evidence for your claim.
Follow-Up Available
Board removal, door replacement, glazier coordination. We don't just secure and leave—we're here for the repair process too if you need us.
Useful Guides
After an Emergency
Helpful information for dealing with break-ins and property damage.