The honest locksmith, provably. A fixed quote before we travel, payment at completion, 8am–midnight every day.

  • DBS-checked
  • ID shown at your door
  • 12-month workmanship guarantee

Every lock problem, one honest process.

DBS-checked · ID shown at your door — Trulox Ltd since 2019 — check us on Companies House — 12-month workmanship guarantee (terms apply)

Nine services, one way of working: you describe the job, you get a fixed quote, you approve it — and you pay at completion, once the work is done and tested. The price we agree is the price you pay.

Pick the job

The job changes. The process never does.

Every price below is a round starting figure — total price — no VAT added — and your exact fixed quote comes before any work starts.

Emergency lockouts

Locked out, key snapped, or the door’s shut behind you.

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Lock replacement & upgrades — without the upsell.

Anti-snap euro cylinders, insurance-rated locks, whole-house changes when you move in.

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Lock repair — because most "broken" locks aren't.

Stiff, crunchy or seized locks — repaired first, before anyone talks replacement.

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uPVC door & window locks — fixed, not replaced wholesale.

Multipoint mechanisms, dropped doors, handles that won’t lift to lock.

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Wooden & composite doors

Mortice locks, nightlatches and composite door cylinders — fitted neatly, tested with you.

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Burglary repairs & boarding up

Securing, boarding up and new locks after a break-in — usually the same day, with the paperwork your insurer asks for.

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Home security check

A fixed-price survey of every lock and entry point — the report is yours, no obligation.

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Commercial & landlords

Lock changes between tenancies, compliance paperwork, one accountable locksmith for every property.

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  • You speak to the locksmith — not a call centre.
  • A fixed quote, in writing, before we set off.
  • Picks before drills — your door survives.

8am–midnight, every day · after midnight, message us on WhatsApp.

You'll have your price in writing before we set off. See the full price list →. Home & business locks only — we don't cut car keys.

No call-out fee — when you accept the quoted work

Three steps, on every single job.

Plenty of trades hide the call-out fee somewhere else. Ours is just arithmetic you can check.

Step-01 :

Fixed quote first

You describe the job, we give you one all-in figure — total price — no VAT added — before we set off or touch a tool. You'll have your price in writing before we set off.

Step-02 :

You approve it — or you don't

The figure cannot grow at your door. If anything unexpected turns up, we stop and re-agree first. Don't go ahead? You pay nothing.

Step-03 :

Pay at completion

You pay when the job's done and you're happy with it — card, bank transfer or payment link. 12-month workmanship guarantee (terms apply) on all of it.

Asked before every booking

"Will they upsell me?"

Rated 5.0★ on Google — read the reviews on Google

We had a break-in last month and I was a complete mess afterwards. Trulox came out same day to board up and change all the locks. What I appreciated most was they didn't rush me - took time to explain what they were fitting and why. Made me feel safe in my own home again which sounds dramatic but it's true. Would definitely recommend to anyone in a similar situation, they really do care. Owner's reply: Really appreciate you writing this. Lockouts are stressful enough without worrying about who's turning up - so we're genuinely glad we could make it a bit easier for you. Thanks for trusting us with your home. Wishing you all the best.

Jhon M.

burglary · Google review · March 2026

George was fantastic. He replied super quick even late at night, came next day to do the job and all for a very good price. He explained everything to me, took his time making sure everything was perfect and fixed issues we weren’t even aware of with our doors. He made me feel much more secure in the security of our house. Couldn’t be happier with the service and would definitely recommend to anyone! Great website as well :) Owner's reply: Thank you so much for the kind words! It’s always a pleasure helping homeowners feel safe and secure in their own home. We believe every detail matters, which is why we take the time to check everything thoroughly — not just the issue you called about. Really glad we could spot and fix those extra bits for you. Thank you for trusting Trulox, and don’t hesitate to reach out anytime you need us in the future!

Caragh M.

Cobham · lock replacement · Google review · April 2026

Danny was very helpful and explained everything that he suggested needed doing to effect my door lock repair. Where there were choices for me to make, he explained in detail the benefits of each lock. He told me the cost of each solution and left it for me to decide. I am really happy with the finished work. Thank you. Owner's reply: Hi Kathy, thank you so much for taking the time to leave this wonderful review! We built Trulox on the exact values you mentioned: transparency, honest advice, and zero pressure. It's absolutely fantastic to hear that Danny provided such a clear and helpful experience while repairing your door lock. We always believe our customers deserve to know all their options and costs upfront. We'll be sure to pass your kind words on to him. If you ever need our services again in the future, we're always here to help. Stay safe!

Kathy S.

lock repair · Google review · April 2026

George and his team are fantastic! I've been using their services for a few years now and would highly recommend them. They are always efficient, reliable, and whenever I've called, they've come out the same day. Their prices are also very reasonable. I will definitely continue using them. Owner's reply: Thank you for your continued support and for taking the time to leave such a kind review. We're always happy to help and it's great to know you've had a positive experience with Trulox.

Max

Google review · April 2026

I had George from Trulox, come and fix the lock on my door. He came out the same day and was friendly, professional and conscientious. I was very happy with the job he did and would highly recommend. Owner's reply: Wow, thank you so much for taking the time to leave such a detailed review! We're thrilled to hear that George could help you the same day and that you found him friendly, professional, and conscientious. Hearing that our work made a real difference for you truly means a lot to us. Your recommendation not only makes our day, but also helps others know they can rely on us with confidence. We're always here if you ever need assistance again — it was an absolute pleasure helping you! Warm regards, Trulox Team

Caroline A.

lock repair · Google review · May 2026

Very good service, polite friendly locksmith, and above competent. Sorted out three doors very well. Owner's reply: Thank you, Dominic! Really glad we could get all three doors sorted for you. Appreciate the kind words — it's always great to hear when the job's been done right. Don't hesitate to reach out if you ever need anything in the future.

Dominic O.

lock repair · Google review · May 2026

Not sure which service you need? That's our job, not yours.

Describe the door, or WhatsApp a photo — we'll tell you what it needs and exactly what it costs, before anyone visits.

0333 880 9173 Standard rate — answered by the locksmith, not a call centre.

  • No call-out fee — when you accept the quoted work
  • Payment at completion — never before we start, never chased after.
  • 12-month workmanship guarantee (terms apply)
Sectors We Work In

The Same Fixed-Quote Promise, Whatever The Property

Homes, flats, shops and rented properties — the process doesn't change: one figure, agreed before we start.

Homes

Lockouts, lock repairs and lock changes for houses — one fixed quote before any work starts.

Flats & HMOs

Flat doors, communal entrances and individual room locks — with the paperwork in writing.

Shops & offices

Lock repairs, replacements and securing work for business premises — quoted in writing before we start.

Landlords & letting agents

Lock changes between tenancies and repairs across a portfolio — every job quoted in writing first.

After a burglary

Securing from £85, boarding up from £99 — the property left safe, and everything in writing.