What to Do After a Break-In
Step-by-step guide for the aftermath.
Priority Response Available Now
Reclaim Your Home.
After a break-in, you need more than repairs—you need to feel safe again. We fix what they broke and upgrade what failed. Full insurance documentation included with every job.
from £99 No Call-Out Fee
Same Day Service
Insurance Friendly
Upgrades Included
Full Restoration
£2M Public Liability
DBS-Checked Engineers
12-Month Workmanship Warranty (terms apply)
Same Day
Upgrades
Compassionate
Repairs and upgrades after break-in. See how we help ↓
After a Break-In
What You're Dealing With
Every burglary is different. Here's how we help with common situations.
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Door Forced Open?
Damaged door, broken frame, failed lock—whatever they did to get in. We repair or replace, whichever gets your security back fastest. You won't be left vulnerable.
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Lock Snapped During Entry?
Euro cylinder snapping is extremely common. Burglars snap standard locks in seconds. We replace with anti-snap cylinders specifically designed to resist this attack—it won't work on you again.
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Window Damaged?
Broken glass, damaged frames, failed latches. We make securing the opening our priority and can coordinate with glaziers for replacement glass. Your property is protected while repairs are arranged.
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Multiple Entry Points?
Sometimes burglars try more than one way in—or cause additional damage once inside. We assess all damage systematically and address everything that needs attention.
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Insurance Requirements?
Many insurance policies require upgraded locks after a burglary— often BS3621 rated mortice locks or anti-snap cylinders. We advise on requirements and fit compliant hardware.
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Feeling Unsafe?
The worst part is often the feeling—someone was in your home. Upgraded security helps restore confidence. Visible improvements that you see every time you lock up make a real difference.
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Locks All Compromised?
Even locks that weren't forced may be compromised. Burglars have been in your home—possibly with access to spare keys. Consider changing everything for complete peace of mind.
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Evidence of Attempts?
Failed entry attempts still mean someone tried to breach your home. Damaged locks that "still work" should be inspected—internal damage may have weakened them significantly.
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Police Just Left — What Do I Do Now?
Crime reference taken, statement done, quiet house. The next steps in order: photograph the damage before any clean-up, call your insurer (don't tidy first), then secure with a locksmith who documents the work for your claim. We'll walk you through it.
Why Choose Us
More Than Just Repairs
After a burglary, you need someone who understands—not just a handyman.
| What You Need | Trulox | General Locksmith | Handyman |
|---|---|---|---|
| Same-Day Priority Response | ? | ||
| Insurance Documentation | ? | ||
| Security Upgrade Advice | |||
| Anti-Snap Lock Expertise | |||
| Door Repair & Replacement | ? | ||
| Compassionate Approach | ? | ? | |
| Prevention Advice | ? |
Our Process
How We Help You Recover
Professional support from first call to fully secured home.
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Call Us (We Understand)
Tell us what's happened. We've helped many people through this— we understand it's not just about the door. We'll give you a time we can be there and what to expect.
~3 minutes -
Full Assessment
We photograph the damage for your insurance, assess all entry points, and identify what needs repair vs replacement. We look at how they got in so we can prevent it happening again.
~15 minutes -
Repair + Upgrade Plan
We explain what we recommend—both essential repairs and worthwhile upgrades. You decide what to do based on clear costs and benefits. No pressure, just honest advice.
~10 minutes -
Complete the Work
Door repairs, lock replacements, security upgrades—we complete everything agreed. We work carefully but efficiently, knowing you want your home secure as soon as possible.
1-3 hours -
Documentation & Aftercare
Full documentation for your insurance claim. New keys handed over. Explanation of your new locks and any maintenance needed. We're available if you have questions later.
Home secured
Repairs & Upgrades
What We Fix and Improve
Repairing damage and preventing recurrence.
Door Repairs & Replacement
Damaged doors repaired or replaced. Frame repairs, new hinges, reinforcement. If the door is beyond repair, we fit complete replacement units with quality locks installed.
Lock Upgrades (Anti-Snap)
Replace vulnerable euro cylinders with anti-snap versions. Upgrade mortice locks to BS3621 rated. Higher security on all entry points so the same attack method fails next time.
Frame Reinforcement
Door frames often split when forced. Reinforcement plates, longer strike screws, and structural repairs. The frame is often the weak point—we address it properly.
Window Security
Upgraded window locks, restrictors for ventilation security, reinforced handles. We secure the openings that were vulnerable or used for entry.
Additional Deadlocks
Extra deadbolts on doors and patio doors. Insurance often requires two locking points per door. We fit quality additions that actually improve security, not just tick boxes.
Key Control Systems
Restricted key systems stop unauthorised copies. If burglars had access to your home, they may have copied keys. New restricted locks give you complete key control.
Our Service
Complete Post-Burglary Support
More than just repairs—real support when you need it.
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Insurance-Ready Documentation
Photographs, detailed invoices, lock specifications. Everything your insurer needs to process your claim smoothly.
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Upgrade Recommendations
Honest advice on what improvements actually help. We explain how they got in and how to prevent it happening again.
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Quality Hardware
Reputable lock brands, proper materials. We fit hardware that actually works—no cheap alternatives that let you down.
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No-Rush Approach
We work efficiently but don't rush you. Take time to understand what we're doing and why. Ask questions—we explain everything.
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Future Prevention Advice
Practical guidance on other security measures. What helps, what doesn't, what to prioritise. Based on how they actually got in.
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Follow-Up Support
Questions after we leave? Call us. Need the documentation re-sent? No problem. We're here for the whole process.
Real reviews · from our Google profile
Helping Homeowners Recover
Real stories from people we've helped after break-ins.
We had a break-in last month and I was a complete mess afterwards. Trulox came out same day to board up and change all the locks. What I appreciated most was they didn't rush me - took time to explain what they were fitting and why. Made me feel safe in my own home again which sounds dramatic but it's true. Would definitely recommend to anyone in a similar situation, they really do care.
Danny was very helpful and explained everything that he suggested needed doing to effect my door lock repair. Where there were choices for me to make, he explained in detail the benefits of each lock. He told me the cost of each solution and left it for me to decide. I am really happy with the finished work. Thank you.
I had George from Trulox, come and fix the lock on my door. He came out the same day and was friendly, professional and conscientious. I was very happy with the job he did and would highly recommend.
Common Questions After a Burglary
Information to help you through the process.
How quickly can you come after a burglary?
Response
We treat post-burglary calls as priority. Same-day attendance is usual, often within a few hours. You shouldn't have to wait with a damaged home—we understand the urgency both practically and emotionally.
Do you work with insurance claims?
Insurance
Yes. We provide full documentation—photographs, detailed invoices, work specifications—everything your insurer needs. We understand the claims process and make our paperwork insurance-friendly.
What upgrades should I get after a break-in?
Upgrades
At minimum: anti-snap cylinders on any euro lock doors, BS3621 mortice locks where appropriate. We assess how entry was gained and recommend specific improvements to prevent the same method working again.
Can you repair the door or does it need replacing?
Doors
It depends on the damage. Many forced doors can be repaired—new frame section, reinforcement, new locks. Some are too damaged. We assess honestly and recommend the most cost-effective secure solution.
Should I change all my locks even if they weren't forced?
Security
Consider it seriously. Burglars have been inside your home, possibly with access to keys or key impressions. If you're unsure, changing everything gives peace of mind and a clean security slate.
What documentation do I need for insurance?
Claims
Typically: crime reference number, photographs of damage, itemised invoice showing work completed, specification of any upgraded locks. We provide all the documentation we can—you get the crime reference from police.
How do I stop this happening again?
Prevention
We analyse how they got in and address that specific weakness. Anti-snap locks prevent snapping attacks. Reinforced frames resist forcing. Better window locks, additional deadlocks—we advise on what actually helps.
Can you assess all the damage, not just locks?
Assessment
We assess doors, locks, frames, and windows. For other damage—broken internal doors, damaged walls—we can advise but locksmith work is our expertise. We can often recommend trusted trades for other repairs.
Are anti-snap locks really necessary?
Anti-Snap
If your burglary involved lock snapping (very common), then yes—essential. Standard euro cylinders can be snapped in seconds with basic tools. Anti-snap versions sacrifice part of the cylinder to protect the mechanism.
What if I'm not home—can you work with a neighbour?
Flexibility
Yes, if that works for you. Someone needs to be present to authorise work and payment, but it doesn't have to be you specifically. We understand you might be at work or dealing with other matters.
Our Promise
We're Here to Help You Recover
Professional support with genuine understanding of what you're going through.
Same-Day Priority
Burglary repairs get priority. You won't wait days with a vulnerable home—we treat your situation with the urgency it deserves.
Insurance Documentation
Complete paperwork for your claim. Photographs, specifications, itemised costs. We know what insurers need and provide it.
Upgrades Included
We don't just repair—we upgrade. Anti-snap locks, reinforced frames, better security. Leave you safer than before, not just back to broken normal.
Prevention Advice
We explain how they got in and how to stop it happening again. Practical advice you can act on—not fear-mongering, just facts.
Helpful Guides
Recovery Resources
Practical information for dealing with break-ins.