Been broken into? We'll make it safe today.

It's a horrible thing to come home to — and it's fixable. One call, and your doors lock again tonight: new locks fitted, anything broken boarded cleanly, and everything photographed for your insurance claim before we touch it.

Typically with you in 30–45 minutes We'll confirm your exact ETA when you call — no overpromising.

You'll have your price in writing before we set off. No call-out fee — when you accept the quoted work.

£2.5M public liability insurance — Barclays DBS-checked · ID shown at your door Trulox Ltd since 2019 — check us on Companies House 12-month workmanship guarantee (terms apply)

No surprises

What happens when you call

Secure

Locks changed or the door made lockable again on the first visit — you sleep behind working locks tonight.

Board

Broken glass or panels boarded cleanly and weather-tight — tidy enough that it doesn't shout "empty house".

Document

Timestamped photos of the damage before we touch anything, and of every fix after. Yours to send straight to your insurer.

Quote repairs

A written fixed quote for any permanent repairs — doors, frames, upgrades. No obligation, and no pressure to decide tonight.

No surprises

While you wait for us

If anyone could still be inside

Call 999 and don't go in. Nothing about the door matters until you're safe.

Report it on 101

By phone or online — and ask for the crime reference number. Your insurer will want it; it does not have to happen before we arrive.

Don't touch the point of entry

Photograph everything first, exactly as you found it. Your claim is built on those pictures.

List what's missing

Start the list while it is fresh, and keep adding as things surface over the next few days.

Honest options, fixed first

Fixed on the phone, before we set off.

One all-in figure for the visit, agreed before anyone moves. You approve it; that is the number when the job is done.

Boarding up

Day · 8am–6pm
from £135
Evening · 6pm–midnight
from £155
  • Broken glass or panels boarded clean and weather-tight
  • Fitted to come off without further damage when repairs start
  • For the permanent glass, we hand you to a glazier we trust

When glass or a panel went, not just the lock.

Replacement locks

Day · 8am–6pm
from £99· the exact lock is named and priced before we fit it
Evening · 6pm–midnight
from £119
  • New locks where the old ones were forced or keys were taken
  • Anti-snap upgrades quoted honestly — only where your door needs them
  • New keys handed over and counted before we leave

When keys are missing or the lock took the hit.

Round numbers, total price — no VAT added — fixed in your quote before we start. You'll have your price in writing before we set off. See the full price list →

On every visit

What's always included.

  • Timestamped photos of the damage as we found it, and of every fix after
  • A plain-English written note of what was forced and what we did about it
  • An itemised invoice — total price, no VAT added — with your crime reference number on it, so the claim and the receipt match without chasing
  • A written fixed quote for any permanent repairs, with no obligation attached

Broken glass? We board it — then hand you to a glazier we trust

Boarding keeps you safe and dry the same day where possible. For the permanent glass we put you in touch with a local glazier we have worked alongside for years — referred at cost. We add no markup and take no commission, so you pay the glazier's price, not ours-plus.

Stronger than before — when you're ready, not before

Once the door locks again, there is no rush. Most break-ins exploit one weak component, and replacing that one thing is usually cheaper than people fear. A calm walk round the property — what is solid, what is weak, what to fix first — can wait for a day when you want it. About the home security check →

Asked every week

Honest answers, before you call.

My wallet was stolen — how do I pay?

Bank transfer or a payment link sent to your phone — losing your cards doesn't mean you can't call us. Payment is at completion, once the door locks and you've seen the work.

Should I claim on my home insurance for this?

Check your excess first: typical UK home policies carry an excess somewhere between £100 and £350, and a straightforward securing job can come in under it — sometimes the honest answer is that a claim isn't worth it. We'll give you the fixed price either way, and an itemised invoice if you do claim.

I rent — who sorts the locks after a break-in?

As a rule the landlord is responsible for the security of the building itself, and the damage gets settled between landlord and insurer. But you shouldn't sleep behind a broken door while that conversation happens — call us first if you need the door secured now. We can invoice your landlord or letting agent directly, paid at completion by payment link, so nothing depends on you fronting the bill.

Do I need a police report before you can come?

No — call whenever you're ready, with or without one. Report the burglary on 101 or online (999 only if someone might still be inside), because your insurer will want the crime reference number — but securing your home doesn't have to wait for it. If the police are coming to examine the scene, tell us on the phone: we'll photograph everything and leave the point of entry untouched until they've finished.

How fast can you get here?

Securing after a break-in jumps the queue. Typically with you in 30–45 minutes — and we'll confirm your exact ETA when you call, rather than promise a number we can't keep. Lines are open 8am until midnight, seven days a week; overnight, message us on WhatsApp and we'll reply when we reopen and prioritise you.

Read first, if you'd rather

Guides that answer this properly.

One call, and tonight your home locks again.

You've handled the hard part. Let us handle the rest.

Typically with you in 30–45 minutes We'll confirm your exact ETA when you call — no overpromising.

WhatsApp us a photo (opens WhatsApp)
  • No call-out fee — when you accept the quoted work
  • Payment at completion — never before we start, never chased after.
  • 12-month workmanship guarantee (terms apply)