Planned work · surveyed & guaranteed
New keys after a move, an upgrade your insurer asks for, or a cylinder that owes you nothing — replaced with the right lock, not the dearest one. Three honest tiers, one fixed quote, and a straight answer if you don't need any of it.
Payment at completion — never before we start, never chased after.You'll have your price in writing before we set off.
Not every tired lock needs replacing. When a service or a realignment will genuinely hold, we quote the repair instead — both numbers in front of you, your call. That is the test every recommendation below has already passed. See lock repair →
Honest options, fixed first
Which tier you need depends on your door, your insurance wording and what is on the other side of it. We recommend in plain English; you decide.
Best when: you need keys changed, not security raised.
Best when: a uPVC or composite door still has its original builder-grade cylinder.
Best when: your policy small print mentions five-lever locks and your door predates it.
Round numbers, total price — no VAT added — fixed in your quote before we start. You'll have your price in writing before we set off. See the full price list →
No surprises
We look before we quote — at your door, or from photos you WhatsApp us. No pressure, no obligation.
Plain-English options across three honest tiers — and what your insurance wording actually requires. Nothing you don't need.
One all-in figure with the lock named and priced. You approve it before any work starts — or you pay nothing.
Most single-door swaps take under an hour. We test every key with you watching.
Card, bank transfer or payment link once the work is done and tested — never before we start.
On every visit
Asked every week
Because the recommendation comes with its reasoning attached: which tier, why, and what your insurance wording actually requires — in plain English, before you approve anything. If a cheaper fix will hold, we quote that instead. The written quote names the exact lock, so you can look it up yourself before saying yes.
No — neat fitting is half the trade. The new lock goes into the existing cut-outs wherever possible, and if the door needs any adjustment we tell you before, not after. We test every key with you watching and leave the door cleaner than we found it.
If your policy specifies a lock standard, we fit to it — and the lock's rating is named on your itemised invoice, which is exactly what a claims handler asks to see. Have the policy wording handy when we quote and we'll match it line by line.
Yes — tell us how many when we quote and they're cut, counted and folded into the same fixed price. For restricted or dimple keys we'll tell you honestly where copies can and can't be cut later.
Change the locks you can't account for keys to — previous owners, their trades, their agents all had copies at some point. A whole-house cylinder change is usually cheaper than people fear, and we'll tell you which doors genuinely need it and which don't.
From this exact job
George was fantastic. He replied super quick even late at night, came next day to do the job and all for a very good price. He explained everything to me, took his time making sure everything was perfect and fixed issues we weren’t even aware of with our doors. He made me feel much more secure in the security of our house. Couldn’t be happier with the service and would definitely recommend to anyone! Great website as well :)
— Caragh M., Cobham
Rated 5.0★ from 6 Google reviews — read them all on Google
Read first, if you'd rather
When you're ready
Describe the door, or WhatsApp a photo — we name the fix and the fixed price first.