CallCall 0333 880 9173WhatsAppWhatsApp a photoOpen 8am–midnight, every day

The honest locksmith, provably. A fixed quote before we travel, payment at completion, 8am–midnight every day.

  • DBS-checked
  • ID shown at your door
  • 12-month workmanship guarantee

Talk to the locksmith,
not a call centre.

DBS-checked · ID shown at your door — Trulox Ltd since 2019 — check us on Companies House — 12-month workmanship guarantee (terms apply)

Phone, WhatsApp, callback or form — every channel below reaches the same small firm directly. No hold music, no national network, no being passed around. And each one carries a real answer time, published next to it.

  • ✓ You’ll speak to George — the owner, and a working locksmith. Not a call centre.
  • ✓ Open 8am–midnight, every day of the year
  • ✓ A fixed quote before any work — fixed means fixed
Five ways in

Pick a channel. Here's exactly how fast it gets answered.

Offices and contact form

Phone

Answered in person — never a call centre 8am–midnight
0333 880 9173
Standard rate — answered by the locksmith, not a call centre.
The fastest route, and the only one for a lockout. A couple of quick questions about your door, then one all-in figure — fixed before anyone sets off.
If we miss your call, we ring you back within 10 minutes.
No call-out fee — when you accept the quoted work
If we can't help, we say so on the phone
Open 8am–midnight,
every day of the year

WhatsApp

Typical reply ~10 min 8am–midnight
Best for photo quotes. Snap the lock, the door or the damage — a photo means a faster, firmer price, often with no survey visit at all.
Send pictures, get a firmer fixed quote
Messages after midnight are answered at 8am sharp

Request a callback

Can't talk freely, or hate making the first call? Leave your name and number in the form below — the phone rings from our side.
Callback We ring you back within 10 minutes 8am–midnight
Just outside the area? Ask anyway — we'll tell you straight.
Your details are used only to call you back about this job — how we handle your details.

Quote form

Reply within 1 hour 8am–10pm
Prefer to type? Three quick steps, under a minute, and your fixed quote arrives by text. No account, no spam, no follow-up calls you didn't ask for.
Easy questions first, contact details last
A fixed quote, in writing

Email — account customers

Email Account jobs confirmed within 1 working hour 8am–10pm
hello@trulox.co.uk
for paperwork, invoices and non-urgent questions
The jobs channel for landlords, agents and businesses with a Trulox account. If you look after property you don't live in, you qualify. Not urgent enough for the phone? Email the job over and carry on with your day.
Three quick steps · under a minute · no account needed

Get your fixed quote in three quick steps.

Easy questions first, contact details last — and we tell you why we ask for each one. Quote form — Reply within 1 hour — 8am–10pm.

Locked out right now? Call 0333 880 9173 — it's faster. We use your details only to prepare your quote — how we handle your details.

  • ✓ A fixed quote, in writing
  • ✓ Payment at completion — never before we start, never chased after.
  • ✓ Never sold, never marketed
What happens next

What happens after you call.

No mystery between the phone call and the doorstep. This is the script — the same one, every time.

1/4

A person answers

You'll speak to George — the owner, and a working locksmith. Not a call centre. If we miss your call, we ring you back within 10 minutes.

    One figure, fixed

    A couple of quick questions about the door and the lock, then one all-in figure — the total price — no VAT added. Nothing starts until you say yes.

      Your price in writing

      You'll have your price in writing before we set off. The message names the figure, what it covers and your arrival window. For planned work, the written quote also says how long it stands — reply YES and you're booked in.

        Then we set off

        One of our own regular, DBS-checked locksmiths — the same vetted people, never a stranger from a call centre. ID shown at your door. Payment at completion — never before we start, never chased after.

          Open 8am–midnight. Honest about the rest.

          Opening hours — every day of the year

          DayHours
          Monday8am — midnight
          Tuesday8am — midnight
          Wednesday8am — midnight
          Thursday8am — midnight
          Friday8am — midnight
          Saturday8am — midnight
          Sunday8am — midnight

          Bank holidays included. After midnight the lines close — message us on WhatsApp and we reply from 8am. One price, day or evening — nothing added after 6pm. See the full price list.

          Trulox Ltd — the paperwork

          0333 880 9173
          8am–midnight, every day · answered by the locksmith
          hello@trulox.co.uk
          for paperwork, invoices and non-urgent questions
          WhatsApp
          photo quotes · typical reply ~10 min, 8am–midnight
          292 Cortis Road, London SW15 6XQ
          registered office only — we're mobile, we come to you
          Typically with you in 30–45 minutes — and we'll confirm your exact ETA when you call.