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Word of mouth, in writing

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Every review on this page maps to a real, attributable Google review — name, town, job. Nothing curated away, nothing invented. The originals are one click from here.

5.0 on Google from 6 Google reviews Read the originals on Google

The wall

The reviews, in the reviewers' own words.

Each card below is one real Google review, shown verbatim with its town and job — and a link straight to the original so you can check it yourself.

We had a break-in last month and I was a complete mess afterwards. Trulox came out same day to board up and change all the locks. What I appreciated most was they didn't rush me - took time to explain what they were fitting and why. Made me feel safe in my own home again which sounds dramatic but it's true. Would definitely recommend to anyone in a similar situation, they really do care.

— Jhon M.

  • burglary

Trulox replied

Really appreciate you writing this. Lockouts are stressful enough without worrying about who's turning up - so we're genuinely glad we could make it a bit easier for you. Thanks for trusting us with your home. Wishing you all the best.

View the original review (opens in a new tab)

George was fantastic. He replied super quick even late at night, came next day to do the job and all for a very good price. He explained everything to me, took his time making sure everything was perfect and fixed issues we weren’t even aware of with our doors. He made me feel much more secure in the security of our house. Couldn’t be happier with the service and would definitely recommend to anyone! Great website as well :)

— Caragh M., Cobham

  • lock replacement

Trulox replied

Thank you so much for the kind words! It’s always a pleasure helping homeowners feel safe and secure in their own home. We believe every detail matters, which is why we take the time to check everything thoroughly — not just the issue you called about. Really glad we could spot and fix those extra bits for you. Thank you for trusting Trulox, and don’t hesitate to reach out anytime you need us in the future!

View the original review (opens in a new tab)

Danny was very helpful and explained everything that he suggested needed doing to effect my door lock repair. Where there were choices for me to make, he explained in detail the benefits of each lock. He told me the cost of each solution and left it for me to decide. I am really happy with the finished work. Thank you.

— Kathy S.

  • lock repair

Trulox replied

Hi Kathy, thank you so much for taking the time to leave this wonderful review! We built Trulox on the exact values you mentioned: transparency, honest advice, and zero pressure. It's absolutely fantastic to hear that Danny provided such a clear and helpful experience while repairing your door lock. We always believe our customers deserve to know all their options and costs upfront. We'll be sure to pass your kind words on to him. If you ever need our services again in the future, we're always here to help. Stay safe!

View the original review (opens in a new tab)

George and his team are fantastic! I've been using their services for a few years now and would highly recommend them. They are always efficient, reliable, and whenever I've called, they've come out the same day. Their prices are also very reasonable. I will definitely continue using them.

— Max

Trulox replied

Thank you for your continued support and for taking the time to leave such a kind review. We're always happy to help and it's great to know you've had a positive experience with Trulox.

View the original review (opens in a new tab)

I had George from Trulox, come and fix the lock on my door. He came out the same day and was friendly, professional and conscientious. I was very happy with the job he did and would highly recommend.

— Caroline A.

  • lock repair

Trulox replied

Wow, thank you so much for taking the time to leave such a detailed review! We're thrilled to hear that George could help you the same day and that you found him friendly, professional, and conscientious. Hearing that our work made a real difference for you truly means a lot to us. Your recommendation not only makes our day, but also helps others know they can rely on us with confidence. We're always here if you ever need assistance again — it was an absolute pleasure helping you! Warm regards, Trulox Team

View the original review (opens in a new tab)

Very good service, polite friendly locksmith, and above competent. Sorted out three doors very well.

— Dominic O.

  • lock repair

Trulox replied

Thank you, Dominic! Really glad we could get all three doors sorted for you. Appreciate the kind words — it's always great to hear when the job's been done right. Don't hesitate to reach out if you ever need anything in the future.

View the original review (opens in a new tab)

Rated 5.0★ from 6 Google reviews — read them all on Google

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