Managing Lock Security Across Multiple Properties
Strategies for portfolio landlords and agencies.
Trade & Commercial Available Now
Property Problems Solved. Fast.
Managing commercial premises or rental properties means lock issues can't wait. We understand your priorities: minimise vacancy, maintain security, document everything. Professional service for property professionals.
Quote-based Quote Provided
Portfolio Specialists
Same Day Service
Invoice Available
Master Key Systems
£2M Public Liability
DBS-Checked Engineers
12-Month Workmanship Warranty (terms apply)
Master Keys
Trade Accounts
Invoicing
Locksmith services built for property management. See what we offer ↓
Property Situations
When Property Management Needs a Locksmith
Tenants, security, access control—property comes with lock issues. We understand the commercial reality and respond accordingly.
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Tenant Changeover?
End of tenancy means lock change. It's not paranoia—it's basic security. You don't know who has copies of the old keys. New locks, new keys for you and the incoming tenant. Quick, clean, documented.
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Tenant Locked Themselves Out?
They'll call you. You call us. Problem solved without the emergency call-out prices if it's during normal hours. We get them in, you get a proper invoice for recharge if needed.
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Commercial Premises Break-In?
Board up, replace, secure. We work with your insurance requirements and provide full documentation. Get your property secured before business resumes— that's the priority.
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Need a Master Key System?
One key for common areas, individual keys for tenants. Maintenance access without carrying dozens of keys. We design and implement systems that make sense for your specific property structure.
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Restricted Key Control?
Stop unauthorised copies being made. With restricted key systems, tenants can't get copies cut at the local shop. Only you can order additional keys through us. True key control.
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Multiple Properties?
Portfolio management is different from single property. We offer accounts, consistent pricing, priority response, and invoicing that makes your accounting simple. One relationship for all your properties.
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Building Access Issues?
Front door, communal areas, individual units, bin stores, plant rooms. Complex buildings mean complex access requirements. We help you plan and implement proper access control.
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Lease Compliance?
Some leases specify lock standards. Some insurers require certain ratings. We can advise on compliance requirements and provide documentation proving your locks meet the necessary standards.
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Renters' Rights Act Changeover?
The 2026 Renters' Rights Act ended fixed-term ASTs — tenancies now roll, and notice can come at any time. Faster turnovers mean faster lock changes between occupants. We schedule around your inspection window so the next tenant gets fresh keys and you stay compliant.
Why Choose Us
Built for Property Professionals
We understand property management isn't like residential—you need a different kind of service.
| What You Need | Trulox | Typical Locksmith | National Chains |
|---|---|---|---|
| Trade Account & Invoicing | ? | ||
| Master Key System Design | ? | ||
| Priority Response for Regulars | |||
| Same Person Each Time | |||
| Insurance Documentation | ? | ||
| Competitive Trade Rates | ? | ||
| Weekend Commercial Response | ? |
How We Work
Property Service Process
Efficient, documented, designed for commercial reality.
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Describe the Situation
Tenant changeover? Emergency? Master key planning? Tell us what you need and we'll advise on approach, timing, and cost. No obligation—just information to help you decide.
~2 minutes -
Priority Assessment
Is this urgent or can it be scheduled? Emergency break-in repairs get priority. Planned tenant changeovers can be booked in advance. We respond according to genuine need.
Immediate assessment -
Scheduling That Works
We fit around your property operations. Meet the outgoing tenant? Arrive before the new one? Key handover at your office? We're flexible—your property, your schedule.
Your preference -
Professional Work
Lock changes, master key installation, emergency repairs—whatever's needed. We work cleanly, test thoroughly, and leave the property secure. No mess, no hassle.
15-60 minutes -
Documentation & Invoice
Full documentation of work completed. Proper invoice for your records or tenant recharge. Insurance documentation if needed. Everything you need for your files.
Complete record
Our Services
Commercial & Landlord Services
Everything property professionals need from a locksmith.
Lock Changes (Tenant Turnover)
Quick turnaround between tenants. New cylinders, new keys, full handover. Can be scheduled to minimise vacancy time. Same-day service for most changeovers.
Master Key Systems
Hierarchical access for complex properties. Landlord master, building sub-masters, individual tenant keys. We design systems that match your management structure and grow with your portfolio.
Restricted Key Systems
Patented key profiles that can't be copied at hardware stores. Only authorised parties can order keys. The only way to truly maintain key control across your properties.
Emergency Access
Tenant lockouts, access for emergencies, welfare checks. We work with you to provide access when needed while maintaining security. Open late daily, until midnight.
Commercial Lock Upgrades
Insurance-compliant security upgrades. Anti-snap cylinders, commercial grade locks, access control. We advise on what's needed and what's required for your specific situation.
Portfolio Management
Regular service for agencies and landlords with multiple properties. Trade accounts, priority response, consistent pricing, consolidated invoicing. One relationship for everything.
Trade Benefits
What You Get Working With Us
Service designed for property professionals.
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Priority Response
Established clients get priority scheduling. When you call, we recognise you and respond accordingly.
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Flexible Scheduling
We work around your property operations. Tenant handovers, office access, whatever timing works for your situation.
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Insurance Documentation
Full documentation for insurance claims, compliance, or tenant recharge. Everything properly recorded.
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Invoicing & Accounts
Invoice facilities for regular clients. Monthly billing available. Makes your accounting and admin simpler.
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Master Key Consultation
Free advice on key systems for your properties. We help you design access that makes sense for your management structure.
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Multi-Property Rates
Competitive pricing for regular work. Portfolio landlords and agencies get trade rates that reflect the ongoing relationship.
Real reviews · from our Google profile
What Property Professionals Say
Trusted by landlords, letting agents, and commercial property managers.
We had a break-in last month and I was a complete mess afterwards. Trulox came out same day to board up and change all the locks. What I appreciated most was they didn't rush me - took time to explain what they were fitting and why. Made me feel safe in my own home again which sounds dramatic but it's true. Would definitely recommend to anyone in a similar situation, they really do care.
Danny was very helpful and explained everything that he suggested needed doing to effect my door lock repair. Where there were choices for me to make, he explained in detail the benefits of each lock. He told me the cost of each solution and left it for me to decide. I am really happy with the finished work. Thank you.
I had George from Trulox, come and fix the lock on my door. He came out the same day and was friendly, professional and conscientious. I was very happy with the job he did and would highly recommend.
Common Questions for Property Professionals
Answers about commercial and landlord services.
Can you invoice rather than requiring payment on the day?
Accounts
Yes. We offer invoice facilities for established clients. After a few jobs together, we can set up an account so you receive a monthly invoice rather than paying per visit. Makes your admin much simpler.
Do you offer account facilities for multiple jobs?
Trade
Absolutely. For letting agents and landlords with regular work, we offer trade accounts with agreed pricing and consolidated invoicing. One relationship, consistent service across all your properties.
How quickly can you do a tenant changeover?
Turnaround
Usually same day if you give us reasonable notice. Lock changes are quick—typically 15-20 minutes per door. For planned changeovers, we can often schedule back-to-back to minimise your between-tenancy time.
What's a master key system and do I need one?
Master Keys
A master key system lets you open multiple locks with one key while tenants have individual keys that only open their own. If you manage multiple properties or buildings with common areas, it simplifies key management significantly.
Can you stop tenants getting keys cut without permission?
Key Control
Yes. Restricted key systems use patented profiles that can't be copied at normal key cutting shops. Only you can order additional keys through us. It's the only way to truly control who has access.
Do you work weekends for commercial emergencies?
Availability
Yes. We are open late daily, until midnight. Commercial break-ins and urgent access issues don't wait for Monday, so we prioritise urgent calls during opening hours.
Can you provide documentation for insurance claims?
Insurance
Yes. We provide detailed invoices, work reports, and photographs documenting the work completed. Whatever your insurer needs to process a claim, we can provide.
What about access control or keyless entry?
Technology
We can advise on and install electronic access control systems for commercial properties. Fobs, codes, or cards—whatever suits your operation. We also maintain and repair existing systems.
How do I manage keys across multiple properties?
Portfolio
Master key hierarchies let you organise access logically. One master for all properties, sub-masters for building managers, individual keys for tenants. We design systems that match your management structure.
What if a tenant disputes paying for a lockout?
Disputes
We provide clear documentation of time, date, and work performed. Most lockout costs fall to the tenant who caused the situation, but that's between you and them. We just do the work and document it properly.
Our Commitment
Partnership, Not Just Service
We build relationships with property professionals based on reliability and trust.
Priority Response
Your properties are your livelihood. When you need us, we respond. Regular clients get priority because you're not just a one-off job—you're a relationship we value.
Proper Documentation
Full records of every job. Invoices that make sense. Documentation for insurance or compliance. We understand you need a paper trail—and we provide it without being asked.
Trade Pricing
Fair rates for regular work. Accounts for established clients. We're not trying to maximise each job—we're building a long-term relationship that works for both of us.
Ongoing Relationship
Same locksmith who knows your properties. Consistent service. Someone who answers when you call. Property management needs reliability—that's what we offer.
Property Guides
Resources for Property Professionals
Practical guides for landlords and property managers.