Locked Out? Emergency Locksmith To Your Door.
Locked yourself out of your house? Speak directly with a locksmith, get a clear quote, and confirm dispatch on the call.
When You Need Us Most
Tell us what has happened and we will confirm the safest next step before you choose whether to go ahead.
Keys Inside or Door Slammed Shut
Door closed behind you, keys inside, lock engaged. Tell us the door and lock type, and we explain the least invasive entry route before you decide whether to go ahead.
Keys Lost or Stolen
If keys are missing, we can help you regain access and discuss whether the cylinder should be changed so old keys no longer work.
Broken Key or Jammed Lock
Key snapped, lock seized, or the key will not turn. Avoid forcing it; we assess the lock on site and explain repair or replacement options before work starts.
uPVC, Composite or Smart Locks
Multipoint doors and smart locks need careful diagnosis. We confirm the lock type, condition, and realistic access route before using specialist tools.
Child or Pet Inside
If anyone is in immediate danger, call 999 first. If locksmith support is still needed, tell us at the start so we can confirm the fastest lawful response we can offer.
Clear Before Work Starts
Before any work begins, we keep four things clear: price, permission, entry method, and proof.
- Price Clarity Emergency lockout entry starts from £89. We confirm labour, parts, specialist access, and any extras before work starts, with no separate call-out fee when you accept the quoted work.
- Rightful Access For your protection, we may ask for proof that you live at the property or have permission to enter. If rightful access cannot be confirmed, we may decline the job.
- Careful Entry Route We explain the entry method first and try the least invasive option where possible.
- Proof on Request We can show ID, insurance details, invoice information, and warranty terms when needed.
How We Get You Back In
Three clear steps from first contact to getting back inside.
Call and Confirm
Tell us what happened, where you are, and the type of door or lock if you know it. We confirm whether we can attend, give a current ETA, and quote before dispatch.
Quote and ETA firstAttend and Assess
On arrival, we confirm your right to enter, inspect the lock and door, and explain the safest practical entry route before tools come out.
Permission and methodEntry, Check and Payment
We attempt the least invasive method first where conditions allow. After entry, we check the lock, explain any parts or warranty position, and take payment after the agreed work is complete.
Agreed work completeNon-Destructive First, Where Possible
We assess the lock and door first, then attempt careful entry where the condition and safety checks allow.
Lock and Door Assessment
Before choosing a tool, we check the lock type, door alignment, cylinder condition, handles, and frame. That helps us choose the most suitable route before any entry attempt.
Lock Picking
Skilled manipulation of the lock mechanism using specialist tools. This is usually the first route when the lock condition makes it appropriate.
Bypass Methods
Techniques that work around the lock mechanism entirely, often using door furniture or frame gaps. We only use these where they are suitable for your door type.
Cylinder Replacement When Needed
If careful entry is not suitable, cylinder replacement may be the cleanest route. We explain the reason, price, new keys, and warranty position before proceeding.
What Our Customers Say
Real experiences from real people we've helped.
"Locked out at 10pm with my phone nearly dead. Called Trulox, they confirmed an ETA on the phone and got me back inside calmly. Professional and reasonably priced. Highly recommend."
"My key snapped in the lock on a Sunday evening. Expected a wait but Trulox quoted me on the phone and arrived when promised. Explained the options clearly and sorted it. Brilliant service."
"After my handbag was stolen, I had no keys and felt unsafe in my own home. Trulox responded the same day, got me secured, and explained my options without pressure. Calm, professional — exactly what I needed."
Common Questions About Lockouts
Direct answers to the questions customers ask most before calling.
How much does emergency lockout entry cost?
Emergency lockout entry starts from £89. We confirm the quote before dispatch and explain labour, parts, specialist access, parking, congestion, or additional repairs before work starts. We do not charge a separate call-out fee when you accept the quoted work.
Will you damage my door or lock to get me in?
We attempt non-destructive entry first where the lock, door condition, and safety checks allow. If drilling, cylinder replacement, or any damage risk is unavoidable, we explain why and ask for approval before proceeding.
Do I need to prove I live at the property?
We may ask for evidence of your right to enter, such as photo ID, proof of address, tenancy or ownership evidence, or authorisation from the occupier or owner. If rightful access cannot be confirmed, we may decline the job.
What if my key snapped or the lock is jammed?
Do not force the key or try to dig out a broken piece with improvised tools. We assess the lock on site, explain whether extraction, repair, or cylinder replacement is the safest route, and confirm the price before proceeding.
Can you help with uPVC, composite, or smart locks?
Yes. uPVC, composite, and smart locks often need specialist diagnosis because the issue may involve the cylinder, multipoint mechanism, door alignment, batteries, or electronics. We explain the likely route before work starts.
What if a child, vulnerable person, or pet is locked inside?
If anyone is in immediate danger, call 999 first. If locksmith support is still needed, tell us at the start of the call so we can confirm the fastest lawful response we can offer.
Do you provide warranty, invoices, or insurance details?
Attending Trulox locksmiths are DBS-checked and covered by £2m public liability insurance. We can show ID and insurance details on request. Completed workmanship is covered for 12 months, subject to warranty terms and normal use, and parts are covered under the applicable manufacturer or product warranty.
What should I do while waiting for the locksmith?
Stay somewhere safe and visible. If you are outside at night, wait near a well-lit area or with a neighbour where possible. Have identification ready if you can, and avoid forcing the door because it can cause expensive damage.