Who turns
up
The person who answers the phone is the person
accountable for the work — DBS-checked, ID shown at your door.

“The person who answers the phone is the person accountable for the work.”
Owner & working locksmith
George
Owner and working locksmith with around ten years in the trade — trained on the job at one of the UK’s largest national locksmith firms before going independent.
When you call Trulox, you speak to George — the owner, and a working locksmith. Not a call centre. The locksmith who comes to you is one of our own regular, DBS-checked people — the same vetted faces, never a stranger resold to whoever’s nearest. Whoever arrives offers ID at the door.
You get a fixed quote before any work starts, the part named and priced in writing before fitting, and payment at completion — with a 12-month workmanship guarantee behind every job.
Experience & Achievements
- Around ten years in the trade
- Trained on the job at one of the UK's largest national locksmith firms
- DBS-checked · ID shown at your door
- 12-month workmanship guarantee on every job