Recent Work
One story per job type — what the customer faced, what we found, and how it was put right. Photographs are from our own jobs.
- Hours
8am–midnight, every day
- Guarantee
12-month workmanship guarantee
About the Job
What the customer faced:
A gust of wind, a slammed front door, and the keys still on the hall table of a Victorian terrace. The old rim nightlatch had latched itself shut, the spare key was an hour away — and dinner was still on the hob inside.
What we did:
The latch was slipped open non-destructively in a few minutes — no drilling, no damage to the door or frame. The nightlatch cylinder was worn and grinding, so with the customer's go-ahead it was replaced with a new Versa unit, named and priced in writing before fitting. Three new keys handed over, tested from both sides.
How the visit went:
- Call — door and lock described over the phone
- Fixed quote agreed before travelling
- Exact ETA confirmed on the call
- ID shown at the door, then the latch assessed
- Back inside — payment at completion
What you get:
- Non-destructive entry first
- Fixed quote, never an on-the-doorstep surprise
- One price, day or evening
- 12-month workmanship guarantee
- DBS-checked, ID shown at the door
How we keep it honest
- Fixed quote agreed before we travel — never an estimate
- One price, day or evening — nothing added after 6pm
- Any part named and priced in writing before fitting
- Total price — no VAT added · payment at completion
Locked Out or Need a Locksmith Today?
The job in detail
The call came in the early evening: a slammed door on a Victorian terrace, keys inside, and a pan still on the hob. On the phone we asked about the door and the lock — a timber door with an older rim nightlatch — and gave a fixed quote and an exact ETA before setting off.
At the door, ID shown, the latch was assessed and slipped open non-destructively within minutes. No drilling, no damage, nothing to repaint. Once inside, the nightlatch showed its age: the cylinder was grinding on every turn and the snib was sticking — the sort of wear that eventually becomes a lock that will not open at all.
The customer asked for a recommendation rather than a sales pitch, and got one: keep the case, replace the worn cylinder. The replacement was named and priced in writing before any work started. Ten minutes later the door was locking cleanly on a new Versa cylinder with three fresh keys, tested from both sides. Total price exactly as quoted on the phone — no VAT added.