STEP : 01
Picks before drills, always
Non-destructive entry first. Drilling is a last resort — and only ever with your agreement, after we've explained why.
The locksmith you can actually check up on.
DBS-checked · ID shown at your door — Trulox Ltd since 2019 — check us on Companies House — 12-month workmanship guarantee (terms apply)
Anyone can print "trusted & insured" on a website. We'd rather hand you the receipts: a registered company you can look up, a named locksmith, real prices, and an honest list of the credentials we don't have yet.
Why Trulox exists
Built by someone who learned the trade from the inside.
George learned this trade from the inside — and came away certain it could be done more honestly. Around ten years on the tools, trained on the job at one of the UK's largest national locksmith firms, then independent. When you've worked that volume of call-outs you see the whole machine: the cheap "bait" price that balloons into a £700 bill on the doorstep, the lock drilled because drilling bills quicker than picking, the job sold by a call centre and handed to whoever's nearest, the invoice that never arrives. None of it is illegal. Most of it is just what happens when nobody's accountable and — in an unregulated trade — no qualification is required to hold a stranger's keys. So George built the opposite: a fixed quote agreed before anyone touches a lock, a small regular team he vets himself, and every claim on this page written to be checked rather than simply believed. Not a firm born from being stung — a deliberate choice by someone who knew exactly where the corners get cut, and resolved to cut none of them. You'll speak to George — the owner, and a working locksmith. Not a call centre. One of our own regular, DBS-checked locksmiths — the same vetted people, never a stranger from a call centre. "George" is the owner's working name with English-speaking clients.
Call 0333 880 917312
Workmanship Guarantee (Months)30
Typical Arrival (30–45 Mins)Know who's coming
A stranger with lock picks, at your door, after dark. You should get to vet them first.
12
Month Workmanship Guarantee
This is the company behind the badge you'll be shown at your door. You'll speak to George — the owner, and a working locksmith. Not a call centre. One of our own regular, DBS-checked locksmiths — the same vetted people, never a stranger from a call centre. Whoever arrives offers ID before stepping inside — if it doesn't match a Trulox locksmith, close the door and call us.
Call 0333 880 9173
You speak to the owner — the locksmith who comes is one of our own team
ID badge offered before we step inside
An unmarked car, on purpose — discretion is part of the security
See exactly how we charge
George — Owner & working locksmith. DBS-checked. Est. 2019. £2.5M public liability insurance — Barclays, certificate on request.
Verify the company: TRULOX LTD · No. 12280106 — Companies House
There’s no such thing as a licensed locksmith in the UK.
The trade is unregulated — no mandatory qualification, no licence, no register to strike a bad one off. That gap is exactly how the scams thrive: anyone can print a van sign and a search ad and call themselves a locksmith. We won’t imply a certificate we don’t hold. In its place, George puts a decade on the tools and a stack of facts you can check yourself — Companies House, real Google reviews, a named insurer, and ID shown at your door.
Don't take our word for it
Every claim on this page, with its evidence.
DBS-checked — last checked February 2026 — There's no public DBS register, so we won't invent a fake "verify" link — the paper certificate is shown at your door instead.
February 2026
ICO registration ↗
ZC194111
Companies House — TRULOX LTD · No. 12280106 ↗ — Registered in England & Wales, active since 2019. Opens the official government register.
12280106
Google reviews — read them all, unfiltered ↗ — every word checkable against the original on Google.
£2.5M public liability insurance — Barclays — Plus £10M employers' liability on the same Barclays Business Insurance policy. Cover is in force to February 2027.
£2.5M
If a badge below has an arrow, it links to proof held by someone other than us. If it can’t be verified independently, we say so — and show you the paper instead.
The £10M employers’ liability cover extends to everyone who works under our direction — self-employed for tax, covered on the paper. Our insurance is accident cover — if someone’s hurt or your property is damaged while we work — not a policy on the lock itself: it won’t pay out if a lock we fit is later forced or fails, and no honest locksmith promises a lock that can’t be beaten. What stands behind the work is our 12-month workmanship guarantee (terms apply). Ask to see the certificate and the schedule and check them yourself: the certificate carries the policy dates, the schedule confirms the full £10M we carry.
On our roadmap — not yet held, never claimed early.
Plenty of locksmith sites wear badges they don’t own. These are in progress; the day each one is real, it moves up into the verified row above — with its own proof link, not a day earlier.
- Checkatrade membership — Vetting in progress — In progress
- MLA Approved Company — Working towards inspection & exam standards — In progress
How we work
Six rules. Every job. No exceptions.
Hold us to these — they're the whole point of the company.
STEP : 02
Fixed quote before any work
One all-in figure — the total price — no VAT added — before we start. You approve it, you pay it on completion. It cannot grow at your door.
STEP : 03
ID at the door, every time
Badge offered before we cross the threshold. If it doesn't match a Trulox locksmith, close the door and call us.
STEP : 04
Pay when it's done
You pay when the job's done and you're happy with it — card, bank transfer or payment link. An itemised invoice lands in your inbox — total price, no VAT added. Never cash pressure.
STEP : 05
No upsell, no pressure
If a repair from £65 is the right answer, that's what we'll recommend — even when a full replacement would pay us more. "No thanks" costs nothing.
STEP : 06
Guaranteed in writing
12-month workmanship guarantee (terms apply) on every job, stated on your invoice. If our work fails, we come back and put it right.
The things a rogue locksmith does — that we never will.
- ✗ Drill a lock that can be picked. Non-destructive entry comes first; drilling is a last resort you agree to, never an opener.
- ✗ Quote a bait price and inflate it on arrival. The fixed quote on the phone is the price you pay.
- ✗ Pressure you to pay cash. You pay on completion, by card, against an itemised invoice — total price — no VAT added.
- ✗ Send a stranger. Whoever arrives is one of our own DBS-checked locksmiths, named on the day.
- ✗ Tell you “your insurance will cover it.” Whether your home insurer pays is between you and them — we’ll never say it to make a bill feel smaller.
Want the rogue-trader playbook in full? Read our guide on how to spot a locksmith scam.
George
Owner & working locksmith
The door-step check
What to check when the locksmith arrives — before anyone steps inside.
ID offered at the door
A Trulox ID card, offered before stepping inside. If the name doesn't match, close the door and call us.
The person you spoke to
You book with George — the owner, and a working locksmith. Whoever arrives is one of his own regular, DBS-checked people, never a stranger from a call centre.
Nothing to pay until it's done
Your fixed quote is agreed before anyone sets off — the total price, no VAT added. You pay at completion: card, bank transfer or payment link.
Trulox Ltd · Companies House No. 12280106 · DBS-checked · £2.5M public liability (Barclays) · 12-month workmanship guarantee
What turns up at your door.
The actual tools, the actual locks we fit, the ID card at your door. If you see it here, you’ll see it on the day.
- The ID card, held up before we step inside.
- The pick set — picks before drills.
- An anti-snap cylinder, mid-fit.
Local enough to know the doors.
Maidenhead · Windsor · Ascot · Henley-on-Thames · Weybridge · Godalming · Farnham · Cobham · Esher · Walton-on-Thames — plus the villages between.
What the door-openers say
From the people who let us in.
We had a break-in last month and I was a complete mess afterwards. Trulox came out same day to board up and change all the locks. What I appreciated most was they didn't rush me - took time to explain what they were fitting and why. Made me feel safe in my own home again which sounds dramatic but it's true. Would definitely recommend to anyone in a similar situation, they really do care. Owner's reply: Really appreciate you writing this. Lockouts are stressful enough without worrying about who's turning up - so we're genuinely glad we could make it a bit easier for you. Thanks for trusting us with your home. Wishing you all the best.
Jhon M.
burglary · Google review · March 2026
George was fantastic. He replied super quick even late at night, came next day to do the job and all for a very good price. He explained everything to me, took his time making sure everything was perfect and fixed issues we weren’t even aware of with our doors. He made me feel much more secure in the security of our house. Couldn’t be happier with the service and would definitely recommend to anyone! Great website as well :) Owner's reply: Thank you so much for the kind words! It’s always a pleasure helping homeowners feel safe and secure in their own home. We believe every detail matters, which is why we take the time to check everything thoroughly — not just the issue you called about. Really glad we could spot and fix those extra bits for you. Thank you for trusting Trulox, and don’t hesitate to reach out anytime you need us in the future!
Caragh M.
Cobham · lock replacement · Google review · April 2026
Danny was very helpful and explained everything that he suggested needed doing to effect my door lock repair. Where there were choices for me to make, he explained in detail the benefits of each lock. He told me the cost of each solution and left it for me to decide. I am really happy with the finished work. Thank you. Owner's reply: Hi Kathy, thank you so much for taking the time to leave this wonderful review! We built Trulox on the exact values you mentioned: transparency, honest advice, and zero pressure. It's absolutely fantastic to hear that Danny provided such a clear and helpful experience while repairing your door lock. We always believe our customers deserve to know all their options and costs upfront. We'll be sure to pass your kind words on to him. If you ever need our services again in the future, we're always here to help. Stay safe!
Kathy S.
lock repair · Google review · April 2026
George and his team are fantastic! I've been using their services for a few years now and would highly recommend them. They are always efficient, reliable, and whenever I've called, they've come out the same day. Their prices are also very reasonable. I will definitely continue using them. Owner's reply: Thank you for your continued support and for taking the time to leave such a kind review. We're always happy to help and it's great to know you've had a positive experience with Trulox.
Max
Google review · April 2026
I had George from Trulox, come and fix the lock on my door. He came out the same day and was friendly, professional and conscientious. I was very happy with the job he did and would highly recommend. Owner's reply: Wow, thank you so much for taking the time to leave such a detailed review! We're thrilled to hear that George could help you the same day and that you found him friendly, professional, and conscientious. Hearing that our work made a real difference for you truly means a lot to us. Your recommendation not only makes our day, but also helps others know they can rely on us with confidence. We're always here if you ever need assistance again — it was an absolute pleasure helping you! Warm regards, Trulox Team
Caroline A.
lock repair · Google review · May 2026
Very good service, polite friendly locksmith, and above competent. Sorted out three doors very well. Owner's reply: Thank you, Dominic! Really glad we could get all three doors sorted for you. Appreciate the kind words — it's always great to hear when the job's been done right. Don't hesitate to reach out if you ever need anything in the future.
Dominic O.
lock repair · Google review · May 2026
Every quote here is verbatim from a real Google review you can open and check — we’d rather show you nothing than show you something we made up. Rated 5.0★ on Google — read the reviews on Google.
Home alone, or answering for someone who is?
You never have to open your door to a stranger to feel safe. Ask us to confirm the locksmith’s name over the phone before you unlock, then check the ID badge at the door against it. If it doesn’t match a Trulox locksmith, don’t open it — close the door and call us. A real firm waits while you check.
Before you open the door
The questions people ask before they let us in.
The same straight answers you'd get on the phone.
Frequently asked questions
Locked out or need a locksmith today?
Call 0333 880 9173Yes — we're a small independent firm, not a national call centre. George is out here daily, and when you call, you speak to George — the owner, and a working locksmith. One of our own DBS-checked locksmiths comes to you. Typically with you in 30–45 minutes — and we'll confirm your exact ETA when you call.
The price we agree is the price you pay — total price — no VAT added.
0333 880 9173 Standard rate — answered by the locksmith, not a call centre.
Typically with you in 30–45 minutes We’ll confirm your exact ETA when you call — no overpromising.
The rogue-locksmith playbook is well documented: a tempting price on the phone, a very different invoice at your door. Trulox is built to be the opposite of that story — prices published, a fixed quote before any work starts, picks before drills, and a company you can look up.
5.0
Pick the job
The job changes. The process never does.
Every price below is a round starting figure — total price — no VAT added — and your exact fixed quote comes before any work starts.
Lock repair — because most "broken" locks aren't.
Stiff, crunchy or seized locks — repaired first, before anyone talks replacement.
View DetailsLock replacement & upgrades — without the upsell.
Anti-snap euro cylinders, insurance-rated locks, whole-house changes when you move in.
View DetailsuPVC door & window locks — fixed, not replaced wholesale.
Multipoint mechanisms, dropped doors, handles that won’t lift to lock.
View DetailsBurglary repairs & boarding up
Securing, boarding up and new locks after a break-in — usually the same day, with the paperwork your insurer asks for.
View DetailsWooden & composite doors
Mortice locks, nightlatches and composite door cylinders — fitted neatly, tested with you.
View DetailsHome security check
A fixed-price survey of every lock and entry point — the report is yours, no obligation.
View DetailsCommercial & landlords
Lock changes between tenancies, compliance paperwork, one accountable locksmith for every property.
View Details